MENTAL HEALTH

Counselling Clinic

Book your appointment through the link below or call us at 780-455-5423, Monday through Friday between 9.a.m. to 5 p.m.

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Africa Centre is pleased to partner with Alberta Black Therapists Network (ABTN) to bring free counselling from various licensed therapists. These services provide formal, one-hour, one-to-one counselling sessions in the form of short-term intervention utilizing solution-focused therapy and cognitive behavioural therapy. Sessions are available online or in-person in Edmonton or Calgary.

No Show/Late Cancellation Policy

Africa Centre prides itself in providing quality, culturally sensitive counselling and mental health care to African descent communities in Alberta. To ensure that the Counselling Clinic can continue to effectively provide FREE therapy to the community, a new policy regarding no-shows and late cancellations will be in effect:

1. ALL SESSIONS WILL REMAIN FREE. However, if a client does not show for an appointment or cancels less than 24 hours before an appointment, a $10 charge will be applied. Please note, it is considered a no-show if a client does not attend their session within 15 minutes of the scheduled session time.

2. Clients will have to input a valid form of payment (i.e debit card or credit card) on their OWL profile to book sessions but will NOT be charged for sessions unless there is a case of late cancellation or no-show.

3. To ensure a refund or avoid a no-show/late cancellation charge, clients can cancel or reschedule their appointments online or call the clinic line at 780-455-5423 at least 24 hours before the scheduled appointment.

Please note the clinic line is only operational Monday to Friday from 9 a.m.- 5 p.m.

MENTAL-HEALTH-COUNSELLING

What is counselling?

Counselling is a process of talking about and working through your issues with a counsellor. The culturally trained counsellor helps you address your problems positively by clarifying the issues, exploring options, developing strategies, and increasing self-awareness. These services are offered at no cost to the client.

About Alberta Black Therapist Network

Counselling is a process of talking about and working through your issues with a counsellor. The culturally trained counsellor helps you address your problems positively by clarifying the issues, exploring options, developing strategies, and increasing self-awareness. These services are offered at no cost to the client.

This program has been proudly funded by RBC, United Way United Way of the Alberta Capital Region, and Telus.

Services We Provide

Types of Issues Treated:

  • Anxiety/Stress 

  • Panic Attacks 

  • Burnout 

  • Obsessive Thinking

  • Relationship Issues 

  • Depressions 

  • Grief/Loss 

Sessions include:

  • Family 

  • Individual 

  • Children 

  • Couples

To book your appointment, please visit the link below or call us during business hours at: 780-455-5423

Please Note

By participating in our counselling, you agree to complete a consent waiver and confidential survey that allows us to continue to offer great service.

Priorities will be given to those who have displayed financial need and would normally not have access to counselling. If you have benefits that allows you to access counselling, we recommend reaching out to us at counselling@africacentre.ca and we can assist you in finding a suitable therapist. These services are offered at no cost to the client. However, if a client continually misses their appointments without 24 hours notice, they may not be able to schedule going forward.

If you require an interpreter or therapist who speaks other languages, you will need to notify us at the time of booking.

If you show signs of being a high risk to yourself or others, additional action may need to be taken, such as contacting your emergency contact.

Our therapists are not licensed to write prescriptions or conduct assessments.

For more information about the program, please contact counselling@africacentre.ca

Our Partners & Funders

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